Description
Are you an experienced office administrator in an automotive workshop, passionate about delivering outstanding customer service? Join our team at Haruru Falls Bay of Islands! As the first point of contact for customers, you'll ensure a professional experience, manage follow-ups, order parts, handle invoicing and maintain high standards of service. This part-time, fixed-term role (32 hours per week) is essential for smooth operations and job allocation. Your tasks include customer interactions, handling enquiries and bookings, organising job cards, ordering parts, maintaining supplier relationships, conducting follow-ups, preparing invoices and managing accounts. To be successful, you should have knowledge of automotive workshop operations, a minimum of two years’ experience in a similar role, experience in parts ordering, strong organisational and multitasking skills and proficiency in automotive software like Mechanic Desk and Xero. Join us to deliver exceptional customer service and support our busy team!